MMS
Company Profile

PT. Mitrajasa Multi Servindo

Providing integrated, reliable and trusted after-sales service solutions in Indonesia for all categories of consumer electronics products and mobile devices.

MMS Electronics Technical Center
Authorized Partner

Global Brands Standard

Corporate Journey

Who We Are

1987 Inception

Established in 1987 as part of electronic Distribution, Sales and Service For SONY Electronic Product.

2012 Expansion

In 2012, we gained the trust of SAMSUNG Indonesia as an exclusive service center in several locations. Along with the time and due to cooperation with several other brands such as TOSHIBA, PHILIPS, BEKO, HISENSE as an authorized service center.

2019 - Present Independence

Then in 2019 established PT. Mitrajasa Multi Servindo as a stand-alone company that provides after-sales service for all electronic products and gadgets.

Technical Repair Work

0+

Years of Experience

0+

Authorized Brands

Corporate Meeting
Ideology & Purpose

Vision & Mission Statement

Our Vision

"THE BEST AFTER SALES SERVICE COMPANY"

Our Mission

SUPPORT PARTNERS IN AFTER SALES SERVICE IN ORDER TO ACHIEVE HIGHEST CUSTOMER SATISFACTION QUALITY

Human Capital Capability

Our Team & Capabilities

Our main strength lies in the capabilities of structured human resources, cross-sectoral experience, and adherence to global certification standards.

  • Solid Background

    Having a strong fundamental base in the sales distribution chain as well as comparative technical handling of electronic products.

  • One-Stop Service Partner

    To be a reliable all-in-one after-sales partner for both Consumer Electronics and Mobile Devices categories.

  • Highly Qualified & Trained Resources

    Our technicians are trained periodically directly by principals with Japanese, Korean, and European regulations to meet the highest standards of customer satisfaction.

MMS Engineering Professional Team

"Every MMS technician is required to undergo a periodic certification standardization process from principal brand partners to ensure zero-defect workmanship."


- Operation & Quality Assurance Division